From preventive maintenance to technical support

Our service in four key areas

Each is designed to maximize uptime, extend equipment life, and align operations with your business objectives. To support future growth and sustainability, we also offer upgrades and retrofits tailored to your Tanis systems.

Tanis Support Agreements

Spare parts

Support projects

Consultancy

Tanis Support Agreements (TSA)

Tanis’ TSA is fully tailor-made, ensuring the right combination of services is aligned with each customer’s specific operational needs. Through close collaboration, we create a flexible support package that helps maximize performance, reliability and continuity throughout the production process, while supporting long-term operational success.

Service Spare Parts

We support defining Spares Strategy during the Sales Phase, including budgeting. Our services include delivering spares packages and managing on-site spares organization. We handle replenishment of consumed parts and consumables, offer substitutes and alternative parts when necessary, and provide kits for Preventive Maintenance visits.

Tanis Support Projects

We are always looking for opportunities to get more out of existing equipment. Whether it is developing new products, adding functionality, increasing production capacity or carrying out efficient overhauls, we help customers improve performance and extend the value of their investment.

Preventive maintanance

To help prevent downtime, we can schedule preventive maintenance activities such as inspection and maintenance visits. We even have our own Academy to fully immerse you in the world of gums and jellies, helping your team build knowledge and get the most out of your equipment.

Consultancy / Tanis Academy

Tanis Academy equips your team with the knowledge and skills for reliable, efficient operations through tailored training programs, hands-on learning, SOP-based best practices, and expert site assessments that support continuous improvement.

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Corrective Maintenance from three continents

The support you expect from a family business

Our 24/7 hotline provides immediate remote assistance whenever support is needed, while our global service team is available for on-site support worldwide. Backed by strategically located experts across three continents and a dedicated spare parts department, we help maximize equipment uptime, optimize performance and extend the lifetime of your production line.

 

Whether you need urgent troubleshooting, technical guidance or replacement parts, our specialists are ready to support you every step of the way.

Here When You Need Us

From troubleshooting to preventive support, our team is committed to your success.

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Harold van Pinxteren

Manager Support

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Casper Oosterwaal

Senior Project Manager Support

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Brian Kruis

Support Project Manager

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Daan Timmers

Support Project Manager

Contact Tanis Support

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