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Tanis Support
We know how to make candy and supplements. To meet your short- and long-term goals, we provide high-performance equipment—and our support doesn’t stop there. Our Support department leverages field data and technical insights to keep you ahead of the curve. We continuously optimize both equipment and processes, ensuring minimal disruption and rapid response in case of unplanned downtime.
Four key areas
Each is designed to maximize uptime, extend equipment life, and align operations with your business objectives. To support future growth and sustainability, we also offer upgrades and retrofits tailored to your Tanis systems.
Tanis Support Agreements
Spare parts
Support projects
Consultancy
Tanis Support Agreements (TSA)
Tanis’ TSA is fully tailor-made, ensuring the right combination of services is aligned with each customer’s specific operational needs. Through close collaboration, we create a flexible support package that helps maximize performance, reliability and continuity throughout the production process, while supporting long-term operational success.
Service Spare Parts
We support defining Spares Strategy during the Sales Phase, including budgeting. Our services include delivering spares packages and managing on-site spares organization. We handle replenishment of consumed parts and consumables, offer substitutes and alternative parts when necessary, and provide kits for Preventive Maintenance visits.
Tanis Support Projects
We are always looking for opportunities with excisting equipment. For instance, to develop new products, add functionality, increase capacity and deliver efficient overhauls.
Preventive maintanance
To prevent any downtime we can schedule preventive maintanance such as inspection and maintanance visits. We even have our own
academy to fully immerse you into our world of gums and jellies.
The support you expect from a family business
Our 24/7 hotline provides immediate remote assistance whenever support is needed, while our global service team is available for on-site support worldwide. Backed by strategically located experts across three continents and a dedicated spare parts department, we help maximize equipment uptime, optimize performance and extend the lifetime of your production line.
Whether you need urgent troubleshooting, technical guidance or replacement parts, our specialists are ready to support you every step of the way.
From troubleshooting to preventive support, our team is committed to your success.
Contact Tanis Support
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